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Know how your data is handled

Baccarat, Fruit Rainbow and Spribe Aviator sit behind an account flow that asks only for data needed to run your wallet, security checks and support.

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SUPPORT PATHS

Reach us about your privacy choices

Privacy questions should go through the same account-aware support routes you use for wallet or login help, because those routes let us confirm that the request is really yours. Share only the details needed for the issue. If you ask us to update, correct or delete data, we may request extra checks before making changes.

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Account help desk

Use the account help desk when you want to correct your name, mobile number or email address. We will check account ownership before editing stored details or explaining why a record must remain.

Privacy email

Send privacy requests by email when you need a written record of your question. Include your account ID, the data point involved and the change you want, but never share your password.

Chat with verification

Live chat can help with cookie settings, device alerts and recent account access concerns. For sensitive changes, we may move the request to email so your identity check is recorded clearly.

CARE PRACTICES

Control your account data with us

We treat privacy as part of account safety, not as a separate formality. The same checks that protect your wallet also limit who can view personal data inside our support tools.

Data collection

We collect details you provide during account creation, wallet use and support contact. Device type, IP address and login time may also be recorded to spot unusual access patterns.

Cookie use

Cookies help keep you signed in, remember safe device choices and measure page errors. You can control browser cookies, though some account and security functions may not work without them.

Wallet records

UPI, Paytm, PhonePe and Google Pay references are stored to match account balances, resolve disputes and meet finance record duties. We keep only the transaction context needed for those purposes.

Security checks

Login alerts, password resets and device checks use account data to reduce unauthorised access. If we see risk, we may pause sensitive account actions until you confirm ownership.

Retention periods

We keep personal data for as long as your account, finance records, support history or legal duties require it. After that, we delete, anonymise or separate records from direct identity.

Change requests

You can ask us to access, correct or remove eligible personal data. Some records may stay when needed for account security, transaction checks, dispute handling or lawful retention duties.

Answers about your privacy rights

The answers below explain how this Privacy Policy works when you manage your account, use local wallet options or contact us about personal data. If your request involves account access or transaction records, we may verify your identity before sharing, editing or removing anything connected to you.

We collect details needed to create and protect your account, such as name, mobile number, email address, login data and device signals. Wallet references may be added when you use UPI, Paytm or PhonePe.

We keep payment references to match account balances, confirm transaction status, respond to disputes and meet finance record duties. We do not need your banking password, and you should never share it with support.

Yes, you can request access to eligible personal data linked to your account. We may first verify ownership through account details or contact checks before sharing any data back with you.

Contact support with the account ID, the incorrect detail and the corrected value. For sensitive edits, such as mobile number or email changes, we may ask for extra verification before updating records.

Cookies can remember login sessions, device choices and basic page performance. They help security checks work correctly, and you can manage them in your browser settings if you want tighter control.

We keep data while it is needed for account operation, wallet records, support history, security checks or legal duties. When those reasons end, we delete, anonymise or separate records from your identity.

Use the account help desk, privacy email or verified chat route. Tell us what data you want to access, correct or remove, and avoid sending passwords or unnecessary documents.

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